IBE Information Technology FAQ
1. What information tools should we use in our company?
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1. What information tools should we use in our company?
Microsoft Excel is important to finance, accounting, and inventory company members. Microsoft Word is useful for creating flyers as well as other documents that you will need to turn in during the semester. Power Point is a crucial visual tool for the loan presentation. Microsoft Front Page is another tool that your company may want to use to help create your website.
2. What tools were provided but not used? Why?
QuickBooks was provided but not used. We did not use it because we were unable to login at the start. We substituted Microsoft Excel for it. Excel provided all the necessary tools that we needed. However, QuickBooks would have worked and it also would have provided more security because of its login feature. Touchnet was provided but was not used due to technical difficulties beyond our company's control. It would be a good tool in the future but, if they do not have it working by the time they say they will, then we recommend that you find or create a substitute online store if you are able to, and if your product is marketable online.
3. What is necessary information for our company website?
There are four main categories of information you should have on your site: 4. How do we GET a company website?
UCM will provide you with a server. They will notify you around the 3rd or 4th week that it is ready to set up. At that time you can choose a third-level domain name to use as a sub-domain on the IBE server. The URL will be ibe.ucmo.edu/[company_name]. It will generally take a week to set up the domain and privaleges. You will later be given access to the server file. To access it, open MyNetworkPlaces, tools->map network drive, type in (format)\\webedit\ibe\[sub-domain-name], press enter. If you are logged in the computer, you will automatically be logged into the server and can modify and upload files. You can generally use PHP, ColdFusion, JAVA (with tomcat) to code your site. Any web page authoring tool may be used (FrontPage, Dreamweaver, etc). Flash and rich graphical tools are available on the Macs in the library computer lab. Should you decide for whatever reason to not use a UCM server in part or in whole, you can use one of these providers as your web host. (Freewebs.com or godaddy.com), or another web provider of your choosing.
5. How soon should we post the site?
As soon as you possibly can! The sooner the site is up the sooner your company members can communicate, and begin attempting to sell and market online.
6. What should we have in mind while choosing a domain name?
Something short and simple. Make it easy to remember. Try to keep it less than 7 letters and one word.
7. What is necessary information on our company portal?
Your company intranet site needs a couple of things so that you get the most functionality out of it. You will need to have your member contact information, as well as a way of keeping track of sales, and also an indication of the inventory in/out and sold. If you can devise a system that will be adopted and used by members of your company, computerized sales and inventory tracking can save time and effort in your accounting/inventory departments. It may also be useful for double-checking statement accuracy and providing real-time figures to management. You will need a database connection for these purposes.
8. Where are the offices, what are their phone numbers, how do you handle voice mail?
There are 2 offices. They are located on the second floor of Ward Edwards. Each office comes with a computer, printer, 2 keys and a phone. Office #2119 phone number is: (660)543-8956. Office #2116 phone number is: (660)543-8352. Once you get a phone, you will need to set up a voice mail and password for it. To check messages, call the voice-mail system and enter your password.
9. How do you link to the TouchNet shopping cart?
Use the following link: http://webcheck.ucmo.edu:8080/ustores/web/index.jsp 10. How do you complete a TouchNet online store?
Follow instructions (provided by McCord in handout form). UCM will provide you with an online store. YOu have to configure it. The configuration is lengthy, but it goes pretty quick. First, log into the portal. The url may be something like https://webcheck.ucmo.edu/tmsadmin/web/login.jsp. You will use this URL for any store administration you may need to perform. The URL you will use to direct people to order online will be something like: https://webcheck.ucmo.edu/ustores/web/index.jsp. When you administer your store, you will need to enter a username and password, or use the link provided in the handout to set one up. You will go through the pamphlet to configure and set up store settings. When you are done with this task, you may then set up a product. Follow the instructions you are given to do so. The reason we say to do this is that the software may change, or the instructions may change. When configuring the settings for the product, you will be prompted for such things as what types of payments to accept, any shipping charges, etc. WHen you are finished setting up all your products, you need to make your store active. There will be specific instructions for this as well. After it is activated, you are ready to link to the store, and may begin to receive orders. You will need someone to fulfill the orders after they are submitted. (TouchNet will not automatically transfer funds unless you authorize the transaction).
11. Where are the instructions for the TouchNet online store?
As of 2006, there is no link to instructions for TouchNet. When it was (supposedly) ready, Dr. McCord gave us each a copy of the instructions to completing and properly administering TouchNet. We would assume that she would do the same in the future. These instructions were given to us at an appropriate time, so you should start asking about it when you are getting ready to sell your product, and your website is completed. Dr. McCord may post information pertaining to this on her website at: 12. How do you do an online survey using "Simple Survey"?
Simple Survey can be found at: www.ucmo.edu/surveys 13. What are the rules for the company GroupWise email account?
Dr. McCord will give the person with the GroupWise account a contract/handout, with instructions. They may have to change the password when it is given to them. Some general email etiquette applies: Do not delete anything on the account without permission from the original sender. Do not give out the password to non company persons. Do not use the e-mail for personal use. Keep all messages professional when sending under the company e-mail, keep in mind that e-mail may constitute a form of legal document.
14. How do you use a GroupWise email? How do you get into that system?
When using the GroupWise e-mail system make sure to first see the handout. The handout can be found here: |